#Cisco meraki vpn client software
#Cisco meraki vpn client password
#Cisco meraki vpn client windows

Test this by changing the preshared secret in dashboard and for the RADIUS client on the server to something simple, such as 'Meraki.'В If the error disappears, verify the secret used is correct on both devicesВ and simplify the password if needed.

Alternatively, this message can be caused when a mismatch of preshared secrets between a RADIUS server and MX results in bad encryption of the password.

вЂ‹вЂ‹вЂ‹ Solution:В If the MX is configured with an ISP DNS server, change this to a non-ISP public DNS server such as Google 8.8.8.8.

Incorrect DNS name resolution from the MX's upstream DNS server.

Solution:В If using Active Directory authentication with Client VPN, make sure the AD server has a valid certificate for TLS. вЂ‹вЂ‹вЂ‹вЂ‹ Solution:В If using MerakiВ authentication, ensure that the user has been authorized to connect to the VPN. When using AD or RADIUS authentication, be sure to enter the username in a format that will be recognized by the server, including the domain if needed (ex. When using Meraki authentication, usernames should be in email format (ex. Solution:В Confirm user credentials are correct. Change the Startup typeВ to 'Automatic.'В If this automatically reverts to 'Disabled' or fails to start, it may be necessary to remove the third-party VPN software. Find the service named 'IKE and AuthIP IPsec Keying Modules' and open it.

#Cisco meraki vpn client windows

This can be reenabled by navigating in Windows to Control Panel > Administrative Tools > Services.

#Cisco meraki vpn client software

Solution: This occurs most often when third-party VPN software has been installed and disables the IKEEXT service. IKE and AuthIPВ IPsecВ keying modules disabledВ (Windows only).If traffic cannot reach the MX on these ports, the connection will time out and fail. Solution: Ensure UDP ports 500 (IKE) and 4500 (IPsec NAT-T) are being forwarded to the MX and not blocked. More information about setting the shared secret can be found in the links at the top of the page. It must match between the MX and the client. Solution:В Ensure that the shared secret is configured correctly on the client machine.

Incorrect secret key (preshared key in Windows).

This issue may also result in no event log messagesВ if the client's traffic doesn't successfully reach the MX's WAN interface. Jul 2 13:53:20 VPN msg: invalid DH group 20.

Be persistent and know when to walk away and take a break.Jul 2 13:53:20 VPN msg: invalid DH group 19.

Below is a copy of our logs once we had this set-up properly. This is very useful as it shows the communication between the two devices and can help pinpoint where the issue lies. Both the Meraki Security Appliance and the Azure MFA server have the capability to configure syslogs. Azure recommends this being at least 60 seconds. To extend this you will have to open a support case via the Meraki dashboard and ask to have it extended. For there to be enough time for the authentication to complete this must be extended.

By default, the Client VPN timeout on the Meraki Security Appliances is 15 seconds.

Below are some useful tips from our experience with setting this up. Unfortunately, the set-up and configuration of Azure MFA with Meraki Security Appliance is not well documented. The Azure MFA Server is installed on a Windows 2012 Server acting as a Domain Controller. We chose to use Windows Azure Multi-Factor Authentication (Azure MFA) Server. These third-party solutions can be found on MerakiвЂ™s website below. However, there are third-party solutions that can be used to provide multi-factor authentication for client VPN. While Meraki does have multi-factor authentication to log into the cloud controller, we were disappointed to find out that they do not have multi-factor authentication for client VPN. We recently replaced our existing router with a Meraki MX65w Security Appliance.