#PROBLEMS WITH THUNDERBIRD EMAIL HOW TO#
#PROBLEMS WITH THUNDERBIRD EMAIL UPDATE#
#PROBLEMS WITH THUNDERBIRD EMAIL PASSWORD#
#PROBLEMS WITH THUNDERBIRD EMAIL PC#

The final step is to check to see if you can now retrieve e-mail using Thunderbird.

#PROBLEMS WITH THUNDERBIRD EMAIL HOW TO#

If the IP address has not changed, you may have to contact your ISP to find out how to assign a new IP address. Once the modem reboots and your Internet connection comes back, refresh this web page to see if your IP address has changed.

#PROBLEMS WITH THUNDERBIRD EMAIL PC#

If you are using a router, you may have to reboot your PC after the modem has finished rebooting. If you are connected to the Internet using DSL, cable or satellite, turn off or disconnect the power to the modem, wait about 30 seconds, and then plug the power back in. Sometimes you will have to have the ISP assign a new IP address.

Most ISPs assign a temporary IP address to you when you log in to your account, but that IP address may stay assigned to your account until you reboot your modem or the ISP reboots their servers. Second, you will need to have a different IP address assigned to your user account. Make sure that all of the checkboxes for automatic message checking and retrieval are unchecked. You will find this in the Server Settings for each account. It may be particularly useful if your incoming e-mail was working, but now it is not.ДЇirst, disable the features for automatic retrieval of messages in Thunderbird for each of your e-mail accounts.

You should only follow these instructions if you are currently experiencing a problem with retrieving incoming e-mail and you have verified that your POP e-mail connection settings to your ISP are correct. The method to resolve this issue with the server firewall

#PROBLEMS WITH THUNDERBIRD EMAIL PASSWORD#

At this point, we do not know if the password problem was due to Thunderbird, the e-mail server or something in the communication link that caused the password to be corrupted. I suspect that a communications problem between Thunderbird and the mail server resulted in multiple unsuccessful login attempts, which then caused the serverвЂ™s firewall to block our user IP address. Taking this one step further, we did have several e-mail accounts set up in Thunderbird that automatically retrieve e-mail. The strange part was that all of our passwords are saved in Thunderbird and we were not previously experiencing any problems with retrieving e-mail. The message in the firewall log file indicated that our IP address had been blocked after 5 unsuccessful attempts at login using an invalid password. Users also have an IP address assigned to them and all communications is technically between two IP addresses. You connect to a web siteвЂ™s server using the assigned IP address. When you type in a domain name or select a link on a web page, a DNS server (domain name server) looks up the IP address of the server associated with the domain name. The domain name system was created as a workaround because IP addresses are very difficult to remember. The Internet does not operate using domain names. For those of you not familiar with the IP address system, an IP address is a unique numerical address that identifies each user and server on the Internet. The firewall on our server blocked our user IP address, which prevented us from accessing our e-mail. This gave us the opportunity to troubleshoot the problem much more thoroughly. But recently we found that we could not access the e-mail accounts on our own server. We always logically assumed that the issues were due to mail server problems at those ISPs. We have seen incoming e-mail temporarily go down for the Cox and AT&T accounts we use, but never for our own server. The POP e-mail system is a pretty simple system that allows an e-mail program (Thunderbird) to connect with a server, verifies a userвЂ™s account using a username and password, and then gives the e-mail system access to the userвЂ™s e-mail. Incoming e-mail messages are a separate issue because those systems work differently.

Those tend to be intermittent and temporary. Most outgoing e-mail problems have been due to changes or problems with Cox and AT&T servers. While all indications are that something other than Thunderbird is causing the majority of the problems, we did identify one potential Thunderbird issue that could be causing some of the problems that people are experiencing.ДЇrom our experience, most of the problems that we have found with either incoming or outgoing e-mail problems have been associated with ISP problems.

#PROBLEMS WITH THUNDERBIRD EMAIL UPDATE#

We have maintained all along that the problem is probably not Thunderbird, but is more likely to be a problem associated with an ISP, a personal firewall, a server firewall, a Windows update or any number of systems that Thunderbird interacts with while retrieving e-mail. We recently experienced an unusual issue with Mozilla Thunderbird incoming e-mail that could explain why some users are seeing intermittent problems with a failure to receive incoming messages.ДЇor some time Mozilla Thunderbird users have been reporting strange problems with incoming e-mail that suddenly ceases to work.

Problems with thunderbird email